Shipping policy

Shipping Policy

At URBAN BLINK, we strive to provide a smooth, reliable, and hassle-free shopping experience. We are committed to ensuring that your orders are processed and delivered in a timely manner.

Order Processing

All orders are processed within 1–2 business days after successful order placement and confirmation. Orders are not processed or shipped on Sundays or public holidays.

Delivery Timeline

Domestic Orders (India):
Estimated delivery time is 4–7 business days from the date of dispatch.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

We offer Free Shipping across India on all eligible orders unless stated otherwise on the product page.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation via Email and/or SMS containing your tracking details.

You can use the provided tracking information to monitor the status of your shipment in real time.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

Delivered but Not Received

If your tracking information shows that your package has been delivered but you have not received it, we recommend:

• Checking with family members, neighbors, security personnel, or reception staff.
• Verifying the delivery address provided during checkout.
• Contacting the courier partner for additional delivery details.

If you still cannot locate your package, please contact our support team at support@theavello.shop and we will assist you in investigating the issue.

Shipping Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including courier disruptions, weather conditions, operational issues, or high order volumes.

In such cases, we appreciate your patience and understanding.

Contact Us

For any shipping-related questions or concerns, please contact us:

Email: support@urbanblink.shop

Business Information

Brand Name: URBAN BLINK

Legal Business Name: STREAMLINE GLOBAL TRADE

GSTIN: 03RTFPS5366N1ZO

Registered Address:

Building No./Flat No.: 207
Lane 2C, Near Nag Devta Mandir
Bhadroya
Pathankot, Punjab – 145001
India
PIN Code: 145001

Thank you for choosing URBAN BLINK.